Parature's Online Customer Service Software & Solutions by Parature Inc.. Parature is the global leader in on-demand customer support and help desk software. Our web-based support suite enables organizations to fundamentally change the way they more... >> Discover more offerings from Parature Inc..
		TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc.. CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident more... >> Discover more offerings from TechExcel, Inc..
		Change Director for SQL Server - Automated SQL Server Change Management by Quest Software, Inc. Change Director for SQL Server provides a powerful automated solution to manage changes to SQL Server databases. It gives DBAs the means to control changes made to their SQL more... >> Discover more offerings from Quest Software, Inc.

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Application Management and Maintenance | Customer Service (General) | Data and Application Distribution | Storage Area Network (SAN)/ Network Attached Storage (NAS) | Databases | Customer Relationship Management (CRM) | Customer Information Management/ Customer Databases | Disaster Recovery | WAN/ LAN Solutions | Fixed Asset Management

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Fiber Optic Leader Sheds Light on WAN Data Protection Challenges by Silver Peak April 2008 - (Free Research) As a result of the Silver Peak-optimized WAN, Finisar employees can readily access their centralized Microsoft Exchange e-mail, Microsoft Windows file services and other applications. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Moving beyond the Map--and across the Enterprise: The Latest Location Intelligence Solution Capabilities to Meet the Expanding Needs of Today’s Communication Providers and Utilities by MapInfo Corporation. July 2008 - (Free Research) The MapInfo Professional solution is a windows based mapping application that enables easy visualization of the relationships between data and geography, and performance of detailed analysis to drive insightful decisions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Titan 3000 Series High Performance Network Storage by BlueArc Corp. August 2008 - (Free Research) BlueArc’s Titan 3000 Series is the next generation of intelligent platforms for file services designed to meet the requirements of today’s sophisticated enterprise data centers and high performance applications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HP StorageWorks 4400 Enterprise Virtual Array (EVA4400) Performance by Hewlett-Packard Company August 2008 - (Free Research) In this white paper learn how sequential performance provides customers with improved data transfer rates for applications such as data warehousing, streaming video, high-performance technical computing, and backups and restores. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Viking Data Entry (VDE) by Viking Software Solutions. VDE transforms your computer into an efficient work station to key-entry data rapidly and accurately, without additional special hardware.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Best Practices for Configuring and Deploying SAP ERP Using HP Proliant Servers, HP Storage Works 8000 Enterprise Virtual Array, Windows Server and Microsoft SQL Server by Hewlett-Packard Company March 2008 - (Free Research) The best practices and additional information presented in this paper clearly explain how to effectively plan for and productively use a fully operational SAP NetWeaver production landscape on an HP server and storage infrastructure. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Assessing the Potential Business Impact of Operational Data Quality IT Briefing by Pitney Bowes Group 1 Software August 2008 - (Free Research) Explore data quality impacts, how data quality relates to business issues, and how to integrate data quality monitoring into operational systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Quality - The Foundation of Operational Effectiveness by Pitney Bowes Group 1 Software April 2008 - (Free Research) Operational and analytical business processes rely on a solid, high-quality data foundation, but companies often neglect data quality until a major problem occurs that could've been avoided. Learn about the benefits and importance of da... (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data quality assessment helps identify, fix data quality problems by Informatica Corp. August 2008 - (Free Research) In this 20-minute podcast, appropriate for both business and IT professionals, listeners will find out how to get a handle on data quality needs through a data quality assessment. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Optimizing Processes in Medicaid Communications Management by Pitney Bowes Group 1 Software July 2008 - (Free Research) State Medicaid agencies are required to continually improve their services. A number of State and Federal initiatives have been launched to lower costs and improve services. Communications Management is an integral part of this important effort. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Communications Management in Integrated Tax: How Integration Tax Management Systems Can Benefit from Effective Taxpayer Communication Strategies by Pitney Bowes Group 1 Software July 2008 - (Free Research) The white paper details Integrated Tax Management, software that brings together all State revenue collection processes, including those performed by the Federal Government, and collections on behalf of municipalities. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Call for More Progressive Self-Service: How Flexible Online Billing Experiences Help Meet Rising Expectations in the Communications Sector by Pitney Bowes Group 1 Software July 2008 - (Free Research) This white paper reviews the five best practices that help global communications business meet and exceed customer expectations at every step of the way--including the critical online billing experience. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data De-duplication Methodologies: Comparing ExaGrid's Byte-level Data De-duplication to Block Level Data De-duplication by ExaGrid Systems, Inc. April 2008 - (Free Research) ExaGrid’s byte-level data de-duplication provides several advantages, including shorter backup windows, faster restore times, content awareness and backup application integration, and better scalability. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Quality Considerations in Master Data Management Structures by Pitney Bowes Group 1 Software May 2008 - (Free Research) In this white paper, learn how to implement and enforce enterprise-wide Master Data Management solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Profiling: Underpinning Data Quality Management by Pitney Bowes Group 1 Software May 2008 - (Free Research) Data Profiling delivers a deeper and broader insight in a fraction of the time required by traditional approaches to data analysis. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Flow Overview by Bloor Research - Technical Overview by Pitney Bowes Group 1 Software May 2008 - (Free Research) Group 1’s Sagent Data Flow is likely to be particularly appealing to the mid-market, and for departmental solutions within larger organisations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Master Data Management: A White Paper by Bloor Research by Pitney Bowes Group 1 Software May 2008 - (Free Research) This paper offers valuable insights and considerations for corporations and other organizations seeking to implement a Master Data Management strategy. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Customer Information Team Delivers Reliable Customer Contact Information with Daimler Chrysler's Customer/Owner Information Network (COIN) by Pitney Bowes Group 1 Software May 2008 - (Free Research) DaimlerChrysler needed to consolidate their multiple operational databases into one set of data stores to join disparate data and achieve an accurate single customer view. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Communication Intelligence: Bringing Accuracy and Efficiency to Policy Production and Underwriting Automation by Pitney Bowes Group 1 Software April 2008 - (Free Research) Significant automation reforms are underway at insurance carriers to make the underwriting process less error-prone and more productive, cost-effective and customer-responsive. This paper explores the new techonologies making all this possible. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Delivering Interactive, Intelligent Documents by Exstream Software. April 2008 - (Free Research) This paper will reveal new ideas and tactics for raising the impact of online and offline documents and detail three best practices for delivering interactive, intelligent documents at the point of sale. This document is a must read for senior deci… (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Interpreting Events with Intelligence to Find Root Cause by CA. May 2008 - (Free Research) CA SPECTRUM® is an infrastructure management solution that provides integrated service, fault and configuration functionality for modeling, monitoring and reporting across multiple network device types and technologies. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Meet Healthcare Business Needs with Document Workflow Technology by Captaris February 2008 - (Free Research) Discover how document-centric workflow will benefit healthcare organizations and how it manages the lifecycle of medical documents and patient records, from the initial capture through process management, delivery and archive stages. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SenSage Event Data Warehouse by SenSage Inc. August 2008 - (Free Research) This document explains how SenSage advantage meets key compliance requirements in PCI, HIPAA, SOX, NISPOM, FISMA, DCID and more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SageCRM: Part of the Sage Accpac Extended Enterprise Suite by Sage Software. July 2008 - (Free Research) SageCRM is a powerful, easy-to-use customer relationship management solution that integrates directly with Sage Accpac ERP, also you can synchronize your sales, marketing, and customer care activities across your organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Parature's Online Customer Service Software & Solutions by Parature Inc. Parature is the global leader in on-demand customer support and help desk software. Our web-based support suite enables organizations to fundamentally change the way they support their customers while significantly reducing costs.  (ASP) GO TO DETAILED REPORT

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