Change Director for SQL Server - Automated SQL Server Change Management by Quest Software, Inc. Change Director for SQL Server provides a powerful automated solution to manage changes to SQL Server databases. It gives DBAs the means to control changes made to their SQL more... >> Discover more offerings from Quest Software, Inc.
		Customizable Customer Relationship Management (CRM) Suite for Enterprises by CDC Software - Pivotal CRM. Pivotal CRM delivers rich CRM functionality out of the box to help organizations implement quickly with a lower total cost of ownership. As the market’s most customizable more... >> Discover more offerings from CDC Software - Pivotal CRM.
		TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc.. CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident more... >> Discover more offerings from TechExcel, Inc..

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Viking Data Entry (VDE) by Viking Software Solutions. VDE transforms your computer into an efficient work station to key-entry data rapidly and accurately, without additional special hardware.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

IBM Multiform Master Data Management: The Evolution of MDM Applications by IBM. May 2008 - (Free Research) IBM Multiform Master Data Management manages master data domains - customers, accounts, products - that have significant impact on the most important business processes and realize the promise of Service Oriented Architecture (SOA). (WHITE PAPER) GO TO WHITE PAPER

Dispatch Direct for Field Service Automation by Dispatch Direct April 2008 - (Free Research) Dispatch Direct allows Intelex to access all the information they need to manage their daily service calls, including the location of their service people, appointment schedules, length of time spent at each call and project status. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

The Call for More Progressive Self-Service: How Flexible Online Billing Experiences Help Meet Rising Expectations in the Communications Sector by Pitney Bowes Group 1 Software July 2008 - (Free Research) This white paper reviews the five best practices that help global communications business meet and exceed customer expectations at every step of the way--including the critical online billing experience. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Datanomic Master Data Management: CDI, PIM and Supply Chain Data by Datanomic. Master Data Management (MDM) is the critical process of sharing data elements across a variety of IT systems.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Datanomic: ERP Value Through Clean Data by Datanomic. By deploying Datanomic's holistic approach, dn:Director enables users to understand, improve, protect and control data standards across the enterprise.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Data Quality Considerations in Master Data Management Structures by Pitney Bowes Group 1 Software May 2008 - (Free Research) In this white paper, learn how to implement and enforce enterprise-wide Master Data Management solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Ensure Product Data Quality with Advanced Data Cleansing by Business Objects February 2008 - (Free Research) Organizations dealing with product or operational data encounter anomalies not even imagined by those processing customer data. View this recording to learn how to increase operational performance through improved product data quality and reliability. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Enhancing SQL Reporting Services with Double-Take by Double-Take Software. February 2008 - (Free Research) Information stored on SQL Servers is important, so being able to protect this data at all times is extremely critical. Read this white paper to learn about solutions and strategies that can help protect and recover your critical SQL data. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Understanding RFID and Associated Applications by Quest Solution June 2008 - (Free Research) This paper outlines the basics of RFID technology and outlines how it delivers value in data collection applications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Customer Information Team Delivers Reliable Customer Contact Information with Daimler Chrysler's Customer/Owner Information Network (COIN) by Pitney Bowes Group 1 Software May 2008 - (Free Research) DaimlerChrysler needed to consolidate their multiple operational databases into one set of data stores to join disparate data and achieve an accurate single customer view. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

GoAnywhere: Mutual Bank Finds Secure Data Transfer Solution with Fast Implementation by Linoma Software August 2008 - (Free Research) In this case study Think a mutual bank, implemented GoAnywhere software. They chose this product because of the database conversion, the database push, the secure FTP, and the support staff at Linoma. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Data Quality - The Foundation of Operational Effectiveness by Pitney Bowes Group 1 Software April 2008 - (Free Research) Operational and analytical business processes rely on a solid, high-quality data foundation, but companies often neglect data quality until a major problem occurs that could've been avoided. Learn about the benefits and importance of da... (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Communications Management in Integrated Tax: How Integration Tax Management Systems Can Benefit from Effective Taxpayer Communication Strategies by Pitney Bowes Group 1 Software July 2008 - (Free Research) The white paper details Integrated Tax Management, software that brings together all State revenue collection processes, including those performed by the Federal Government, and collections on behalf of municipalities. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Delivering Interactive, Intelligent Documents by Exstream Software. April 2008 - (Free Research) This paper will reveal new ideas and tactics for raising the impact of online and offline documents and detail three best practices for delivering interactive, intelligent documents at the point of sale. This document is a must read for senior deci… (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optim™ Data Growth Solution for Oracle's Siebel® CRM by IBM. IBM's Optim™ Data Growth Management Solution for Oracle's Siebel® CRM offers comprehensive Siebel archiving capabilities, fully integrated within the Siebel workflow. You define policies for managing your data - when it needs to be available, how long it should be retained, and who can access it.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

VDE+Images by Viking Software Solutions. VDE+Images has an open architecture and flexible design that makes it easy to integrate with any document imaging system. VDE+Images can be readily customized using the optional API. Custom field edits and exit routines are coded in the industry-standard C language.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

ImagEntry by Viking Software Solutions. ImagEntry allows rapid and accurate keying from images of forms. ImagEntry is typically used for indexing images and lifting data from images such as medical claims and credit applications.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

The Data Quality Imperative in Governance, Risk, and Compliance (GRC) by Informatica Corp. July 2008 - (Free Research) This white paper helps us to understand how to satisfy regulatory data audit and documentation requirements, minimize IT project risk, and reduce the cost of producing timely and trusted data for GRC. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optim™ Data Privacy Solution by IBM. The Optim™ Data Privacy Solution de-identifies application data so that it can be safely used in testing or training environments. By substituting fictionalized yet realistic data for confidential information, Optim enables sites to test effectively while supporting privacy compliance initiatives.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Optimizing Processes in Medicaid Communications Management by Pitney Bowes Group 1 Software July 2008 - (Free Research) State Medicaid agencies are required to continually improve their services. A number of State and Federal initiatives have been launched to lower costs and improve services. Communications Management is an integral part of this important effort. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Lean Communications - Enabling Manufacturing Processes through Visual Technologies by TANDBERG. March 2008 - (Free Research) In every organization there are wasteful activities, both in operations and in communications. Seldom, however, are these activities conveniently labeled as wasteful, nor do these activities standout and beg for improvement. In fact… (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Parature's Online Customer Service Software & Solutions by Parature Inc. Parature is the global leader in on-demand customer support and help desk software. Our web-based support suite enables organizations to fundamentally change the way they support their customers while significantly reducing costs.  (ASP) GO TO DETAILED REPORT

Data Profiling: Underpinning Data Quality Management by Pitney Bowes Group 1 Software May 2008 - (Free Research) Data Profiling delivers a deeper and broader insight in a fraction of the time required by traditional approaches to data analysis. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Communication Intelligence: Bringing Accuracy and Efficiency to Policy Production and Underwriting Automation by Pitney Bowes Group 1 Software April 2008 - (Free Research) Significant automation reforms are underway at insurance carriers to make the underwriting process less error-prone and more productive, cost-effective and customer-responsive. This paper explores the new techonologies making all this possible. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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