July 01, 2008 - IT process automation allows customers to automate activities within the IT data center itself. Read this paper to discover how this is a simple solution for your company.
March 01, 2008 - Equifax built a comprehensive test database parallel to the client’s current system – with the added challenge of a changing operations system and delivered a database solution that exceeded the client’s expectations.
February 01, 2008 - Learn how the National Center for Missing & Exploited Children delivers posters faster using a system that uses a document delivery system.
Change Director for SQL Server provides a powerful automated solution to manage changes to SQL Server databases. It gives DBAs the means to control changes made to their SQL Server databases and make the change processes transparent and manageable.
September 01, 2008 - This E-Guide is a primer for those considering an outsourcing provider and looking for a checklist of key guidelines to keep in mind.
August 01, 2008 - Outsourcing is the quest to offload either commodity or very specialized activities, so that staff can focus on work that truly adds value to the business.
September 01, 2008 - This study results show that most CIOs believe performance management (PM) can help organizations achieve their strategic goals, while other members of the C-suite don’t seem to be as favourable or familiar with the potential of PM.
February 22, 2008 - Cisco Growing with Technology Awards Program recognizes the creative ways organizations use technology to improve the way they do business or serve their communities.
April 01, 2008 - Bourdon and her team evaluated the merits of EVault Protect online backup and recovery services against that of a few other online backup providers.
April 01, 2008 - Significant automation reforms are underway at
insurance carriers to make the underwriting process less error-prone and more productive,
cost-effective and customer-responsive. This paper explores the new techonologies making all this possible.
July 01, 2008 - The white paper details Integrated Tax Management, software that brings together all State revenue collection processes, including those performed by the Federal Government, and collections on behalf of municipalities.
April 01, 2008 - This white paper presents a case study on Concord Camera and how they overcame their backup woes through an efficient disk-based backup solution.
April 01, 2008 - Configuration Management is the heart of IT Service Management. This webcast will teach you what hardware and software exist in that environment, and how they relate to each other. Also discussed is how to increase service quality and reduce costs
May 01, 2006 - In today's extremely competitive Internet economy it is more important than ever for companies to fully embrace new technology to optimize their business processes. Find out how TechExcel's CRM incorporates The Active Customer model for the three core business groups - employees, customers, and partners.
February 14, 2008 - View this Webcast for an info-packed Webcast focusing on how Airgas is improving their master data to drive sales and deliver a superior experience for customers.
March 19, 2008 - Teradata needed a software quality solution that could scale with its massive code base as well as identify and help resolve the most difficult-to-find bugs.
August 01, 2008 - This webcast explains the basic steps for creating a data protection plan and shows you how to implement effective data security policies and procedures.
June 01, 2008 - Pervasive BI is the ability to deliver integrated right-time DW information to all users – it also provides an enterprise with the necessary visibility, insight, and facts to make smarter decisions in all processes at all times.
March 01, 2008 - Mobile CRM is something that needs to be considered now. As a business leader, you might
have put it into your mental “to do later” box, but the reasons to make it a priority are compelling. Read this paper to discover why.
February 01, 2008 - Build your CRM system so it is flexible enough to quickly respond to changing customer needs and business challenges to sustain a competitive advantage and enjoy a profitable growth.
February 27, 2008 - Customer Data Integration technologies can help to create a single, informative, accurate and timely view of the customer across the enterprise which can be used intelligently to achieve the banks objectives.
A Customer Information Quality Assessment (C-IQA) provides a systematic review of your customer data, reporting on key information quality metrics to help you understand how effectively you are able to manage your customers.
May 01, 2008 - DaimlerChrysler needed to consolidate their multiple operational databases into one set of data stores to join disparate data and achieve an accurate single customer view.
August 01, 2008 - This white paper provides a valuable list of factors for executive management, IT decision makers and sales professionals to consider when planning a successful CRM integration project.
August 01, 2008 - This paper will outline how sales enablement is a central component of a successful customer relationship management strategy and distinguishes sales enablement from traditional sales force automation.
Pivotal CRM delivers rich CRM functionality out of the box to help organizations implement quickly with a lower total cost of ownership. As the market’s most customizable CRM solution, Pivotal CRM enables companies to cost-effectively adapt & integrate to fit their unique business processes.
TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines.