Change Director for SQL Server - Automated SQL Server Change Management by Quest Software, Inc. Change Director for SQL Server provides a powerful automated solution to manage changes to SQL Server databases. It gives DBAs the means to control changes made to their SQL more... >> Discover more offerings from Quest Software, Inc.
		Customizable Customer Relationship Management (CRM) Suite for Enterprises by CDC Software - Pivotal CRM. Pivotal CRM delivers rich CRM functionality out of the box to help organizations implement quickly with a lower total cost of ownership. As the market’s most customizable more... >> Discover more offerings from CDC Software - Pivotal CRM.
		CRM without Compromise: A Strategy for Profitable Growth by SAP America, Inc.. Build your CRM system so it is flexible enough to quickly respond to changing customer needs and business challenges to sustain a competitive advantage and enjoy a profitable more... >> Discover more offerings from SAP America, Inc..

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Java Database Connectivity: Optimizing Database Performance by DataDirect Connect September 2008 - (Free Research) Java Database Connectivity (JDBC) software opened the door for Java developers to write applications that were agnostic of the backend database store. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Embarcadero® RapidSQL™ 7.5 by Embarcadero Technologies, Inc. March 2008 - (Free Research) Embarcadero® Rapid SQL®, a leading cross-platform SQL IDE, helps database developers produce high-quality SQL code faster by simplifying SQL scripting, query building, object management, project management, and version control. (DEMO) VIEW ABSTRACT | GO TO DEMO

Astute Solutions and AberdeenGroup Benchmark Report: The Contact Center as a Profit Center: Optimizing a Self Service Contact Center With Speech, VoIP, Data Integration and Performance Analytics by Astute Solutions (E-mail this company) November 2006 - (Free Research) This Aberdeen Group benchmark report summarizes research conducted with call center, customer experience, and operations executives at over 150 companies. It outlines strategies, technology investments, practices, and innovations of best-in-class contact centers, and recommends specific improvement activities to help achieve contact center goals. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

The CMO Survival Guide: Four Steps to Marketing Optimization by Extraprise Group, Inc. August 2008 - (Free Research) This report offers a four step approach that can help arm CMO’s with the tools necessary to learn from prior practices, prove ROI, embrace accountability, and create and implement programs necessary. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Best Database Marketing Discoveries for B2B Companies by Extraprise Group, Inc. August 2008 - (Free Research) This white paper introduces client snapshots which illustrates how implementing specific B2B database marketing tactics improved the results and effectiveness of each company’s overall marketing spend. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Application Performance Brief: Oracle Applications by Blue Coat March 2008 - (Free Research) Oracle Applications are a collection of enterprise business applications, including ERP, SCM, and CRM applications, all utilizing Oracle’s core relational database management system technologies. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Customer Information Team Delivers Reliable Customer Contact Information with Daimler Chrysler's Customer/Owner Information Network (COIN) by Pitney Bowes Group 1 Software May 2008 - (Free Research) DaimlerChrysler needed to consolidate their multiple operational databases into one set of data stores to join disparate data and achieve an accurate single customer view. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Developing a Spectacular Support Structure by Numara Software April 2008 - (Free Research) In this webcast from Numara Software industry leaders will teach you how to be sure that your support structure is running effectively. It will discuss and present solutions for all major issues that support centers encounter. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Customer Information Quality Protection and Assessment by Datanomic. A Customer Information Quality Assessment (C-IQA) provides a systematic review of your customer data, reporting on key information quality metrics to help you understand how effectively you are able to manage your customers.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Open Database Connectivity: Optimizing Database Performance by DataDirect Connect September 2008 - (Free Research) This article looks at the characteristics of efficient, well designed ODBC driver suites, such as communication strategies and compiled architectures. It addresses key areas of resource optimization in memory, cpu utilization and network bandwidth. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Embarcadero® DBArtisan® 8.5 by Embarcadero Technologies, Inc. March 2008 - (Free Research) Embarcadero® DBArtisan®, the leading cross-platform database administration tool, helps DBAs maximize availability, performance, and security. DBArtisan boosts productivity so DBAs can manage larger, more complex databases. (DEMO) VIEW ABSTRACT | GO TO DEMO

Embarcadero® Change Manager™ 4.0 by Embarcadero Technologies, Inc. March 2008 - (Free Research) Embarcadero® Change Manager™ offers database developers and DBAs a complete set of schema, data, and configuration tools to manage the change management lifecycle. (DEMO) VIEW ABSTRACT | GO TO DEMO

The Essentials Series: Optimizing Database Connection Performance by DataDirect Connect September 2008 - (Free Research) To optimize database connectivity, an application should store and retrieve data from the database as quickly as it can. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Maximize Availability with Oracle Database 11g by Oracle Corporation. June 2008 - (Free Research) Attend this Webcast to learn how innovations in intelligent data protection and availability in Oracle Database 11g makes implementing high availability the natural byproduct of a common sense approach to system design. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Giving ETL processes a makeover: Optimization tips and tricks by SyncSort July 2008 - (Free Research) In this webcast, get expert advice for implementing or optimizing Extract Transform Load (ETL) processes, and learn how to choose the best ETL software tools for your requirements and budget. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Enterprise Data Quality Solution - ZERO License Cost by Infosolve Technologies Inc. Data corruption can occur due to a number of reasons, including integrating non-conforming, flawed data or erroneous data. Learn about the most common reasons that contribute to poor data quality and how to alleviate them.  (SERVICE) GO TO DETAILED REPORT

Data Deduplication Methodologies: Byte-level vs. Block Level Deduplication by ExaGrid Systems, Inc. April 2008 - (Free Research) ExaGrid’s byte-level data de-duplication provides several advantages, including shorter backup windows, faster restore times, content awareness and backup application integration, and better scalability. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ePowerCenter - Customer Relationship Management and Interaction Solution by Astute Solutions (E-mail this company) ePowerCenter is an award-winning CRM customer service and support, contact center automation, and interaction management solution designed to address the unique needs of consumer-focused companies and their contact centers. It is behind high-impact technical and business results at Global 1000 companies across numerous vertical markets.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Fiber Optic Leader Sheds Light on WAN Data Protection Challenges by Silver Peak April 2008 - (Free Research) As a result of the Silver Peak-optimized WAN, Finisar employees can readily access their centralized Microsoft Exchange e-mail, Microsoft Windows file services and other applications. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Data integration optimization tips for business intelligence systems by SyncSort August 2008 - (Free Research) In this expert webcast, learn how to make BI data as accurate, current and complete as possible -- so your BI system can truly support your business. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Incorporating WEB Analytics into Email Marketing: Five Quick-Start Tactics for Marketers by Silverpop Systems Inc. August 2008 - (Free Research) Read this whitepaper to learn how to use Web Analytics data to enable you to better understand your customers’ needs and more effectively market to them. Learn a formula based on the five Ws to gain a more complete understanding of a situation or subject. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Integration Optimization Tips for Business Intelligence Systems - Presentation Transcript by SyncSort August 2008 - (Free Research) This document is going to be talking about pooling the data together both in a physical sense and a logical sense. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Giving ETL Processes a Makeover and Optimization Tips and Tricks by SyncSort July 2008 - (Free Research) In this whitepaper, get expert advice for implementing or optimizing Extract Transform Load (ETL) processes, and learn how to choose the best ETL software tools for your requirements and budget. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to evaluate extract, transform and load (ETL) software tools by SyncSort July 2008 - (Free Research) This expert podcast features specialized advice for implementing or optimizing extract, transform and load (ETL) processes as well as choosing the best ETL software tools for your requirements and budget. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Integrating Unified Communications into Business Applications to Improve Customer Service by IBM. September 2008 - (Free Research) Achieving "customer intimacy" is the fundamental basis of solid business strategy. In this videocast, Don Van Doren of UniComm Consulting explains what UC is and is not and how it can enhance the nature of customer interactions. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

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