Customizable Customer Relationship Management (CRM) Suite for Enterprises by CDC Software - Pivotal CRM. Pivotal CRM delivers rich CRM functionality out of the box to help organizations implement quickly with a lower total cost of ownership. As the market’s most customizable more... >> Discover more offerings from CDC Software - Pivotal CRM.

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Integrating Fax with Document Workflows by Biscom Inc. (E-mail this company) February 2008 - (Free Research) Faxes received to a network fax server provide a number of opportunities to initiate document workflows, and the challenges of working with received faxes, and likewise the benefits, are substantial. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Communication Intelligence: Bringing Accuracy and Efficiency to Policy Production and Underwriting Automation by Pitney Bowes Group 1 Software April 2008 - (Free Research) Significant automation reforms are underway at insurance carriers to make the underwriting process less error-prone and more productive, cost-effective and customer-responsive. This paper explores the new techonologies making all this possible. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Microsoft Dynamics (r) CRM Online Offer by Microsoft May 2008 - (Free Research) Download this free trial of Microsoft Dynamics CRM Live with enhanced customer relationship management capabilities. Test-drive this Microsoft hosted solution & find out what small business decision makers are buzzing about. (WHITE PAPER) GO TO WHITE PAPER

Improving Database Processing Performance by CA. August 2008 - (Free Research) This paper discusses CA's commitment to improving the business value of CA Datacom through continued investment to sustain the solution's performance and availability advantages. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Extending Infrastructures: Embracing Software Architectures by CA. August 2008 - (Free Research) This paper discusses how CA‟s continuous investments have enhanced and modernized CA IDMS; how enterprises can leverage CA IDMS‟ performance and availability advantages in innovative software projects. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Meet Healthcare Business Needs with Document Workflow Technology by Captaris February 2008 - (Free Research) Discover how document-centric workflow will benefit healthcare organizations and how it manages the lifecycle of medical documents and patient records, from the initial capture through process management, delivery and archive stages. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Whatever Happened to Service? by SERVICEPower. June 2008 - (Free Research) After investigating the market, Quality Store selected an integrated retail scheduling system from SERVICEPower that provides guaranteed client and customer service results. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Moving beyond the Map--and across the Enterprise: The Latest Location Intelligence Solution Capabilities to Meet the Expanding Needs of Today’s Communication Providers and Utilities by MapInfo Corporation. July 2008 - (Free Research) The MapInfo Professional solution is a windows based mapping application that enables easy visualization of the relationships between data and geography, and performance of detailed analysis to drive insightful decisions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The One-to-One Future: Are We There Yet? Three Strategies for Accelerating the Customer-centric Journey by Infor. March 2008 - (Free Research) This white paper will show how three core strategies must be deployed in order to address current and future business challenges, and to continue the journey toward the one-to-one future. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Location Intelligence: The New Geography of Business by MapInfo Corporation. March 2008 - (Free Research) This white paper explores the benefits associated with location intelligence for analyzing and deploying location-based information. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SageCRM: Part of the Sage Accpac Extended Enterprise Suite by Sage Software. July 2008 - (Free Research) SageCRM is a powerful, easy-to-use customer relationship management solution that integrates directly with Sage Accpac ERP, also you can synchronize your sales, marketing, and customer care activities across your organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enabling Compliance with the PCI Data Security Standards by Vormetric May 2008 - (Free Research) Data Encryption Expert fills the gaps in your data protection efforts as an affordable and easy to implement solution to difficult compliance requirements like encryption, access control, host protection and auditing. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Social Software Jeopardy! by Jive Software May 2008 - (Free Research) What is hype and what is real, when web 2.0 technologies get implemented by large enterprises? This webcast challenges experts from Forrester Research and Forum One to answer questions on how companies are successfully leveraging online communities. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Engaging B2B Customers with an Online Community - a VMware Case Study by Jive Software May 2008 - (Free Research) Savvy industry-leading companies are leveraging online communities to attract customers, support users, and build brand loyalty. In this Webcast, learn about successful initiatives and share discoveries from VMware’s thriving B2B user community. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success by CDC Software - Pivotal CRM (E-mail this company) November 2006 - (Free Research) Most CRM vendors claim their solution is customizable. Understanding what "customizable" really means, however, can make the difference between attaining your organization's goals and implementation disaster. CDC Software is pleased to offer you a new free white paper that will help you understand the difference and why it matters. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Customizable Customer Relationship Management (CRM) Suite for Enterprises by CDC Software - Pivotal CRM (E-mail this company) Pivotal CRM delivers rich CRM functionality out of the box to help organizations implement quickly with a lower total cost of ownership. As the market’s most customizable CRM solution, Pivotal CRM enables companies to cost-effectively adapt & integrate to fit their unique business processes.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

The Business of SOA: Evolving an Agile Enterprise with Metastorm Enterprise™ by Metastorm May 2008 - (Free Research) Metastorm helps organizations realize business value from SOAs and achieve Enterprise Process Advantage®—a heightened level of business performance resulting from increased efficiency, control and agility. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

New Application Security Regulations: Building Compliance In by Ounce Labs January 2008 - (Free Research) Ounce Labs is one of the leading source code analysis vendors to provide PCI-specific capabilities. Our solution provides your executives, analysts, developers and auditors with the answers they need to manage risk within your system. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Intelligence and data integration: Strategies for CIOs Podcast by SAS Institute Inc. March 2008 - (Free Research) Boris Evelson, Forrester Research Inc.'s principal analyst on business intelligence, speaks with SearchCIO.com editor Joyce Chutchian, and offers advice to CIOs on how to create a strategy for managing BI, data integration and analytics. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Business Intelligence and data integration: Strategies for CIOs by SAS Institute Inc. March 2008 - (Free Research) Boris Evelson, Forrester Research Inc.'s principal analyst on business intelligence, speaks with SearchCIO.com editor Joyce Chutchian, and offers advice to CIOs on how to create a strategy for managing BI, data integration and analytics. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Focus on SAS Data Integration webcast by SAS Institute Inc. February 2008 - (Free Research) It is critical for companies to contain and manage consistent and trusted data throughout the organization. Explore trends driving the data integration landscape and how you can reduce overall costs. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Lean Communications - Enabling Manufacturing Processes through Visual Technologies by TANDBERG. March 2008 - (Free Research) In every organization there are wasteful activities, both in operations and in communications. Seldom, however, are these activities conveniently labeled as wasteful, nor do these activities standout and beg for improvement. In fact… (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SCM Best Practices for Continuous Integration by Accurev May 2008 - (Free Research) This white paper explores the concept of continuous integration and highlights software configuration management (SCM) best practices to consider when implementing continuous integration. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Critical Infrastructure Security for Healthcare Providers by DLT Solutions Inc. June 2008 - (Free Research) This white paper describes a multifaceted approach to critical infrastructure security for healthcare providers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Rich Internet Applications or Business Intelligence – How Do I Choose? by Actuate Corporation. July 2008 - (Free Research) Rich Information Applications integrated with a performance management strategy helps high-performing organizations improve decision making at all levels by ensuring better operational performance and execution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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